Lufthansa City Center – Products, services

Products, services

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Pajacyk

Lufthansa City Center Grupa Polska supports the Pajacyk programme of the Polska Akcja Humanitarna (Polish Humanitarian Organisation). Part of the profit generated by sales of air tickets is donated to the Pajacyk programme offering extra meals to school children

Products, services

"Tailored in line with your wishes"
We guarantee ideal product in line with individual demand. Your professional partner will accompany you before, during and after your travel.

We ensure professional service – and provide quality!

We guarantee high quality of our products and professional consulting services. Regular trainings of our staff ensure instant implementation of innovations and detailed knowledge of the product. We provide organisation and prepare all necessary components of your travel.

As Lufthansa City Center we represent the network of licensed travel agencies, offering full range of travel services: air, train, ferry and bus tickets, arranging and booking hotel accommodation, insurance packages and numerous other services. Whatever our customer needs - will be provided.

	Air tickets - our offer includes reservations and sales of air tickets of all carriers that are members of IATA - International Air Transport Association.
	Train tickets - we offer train tickets, both in domestic and international railway traffic.
	Ferry tickets - the LCC agencies offer reservations and sales of tickets for ferries departing from Polish and European harbours.
	Bus tickets - reservations and sales of tickets of bus carriers within Europe.
	Coach hire - an offer for our customers includes hire of comfortable coaches.
	Rent a car - we arrange car reservations and rental.
	Hotels - extensive hotel programme of Lufthansa City Center covers 13,000 business hotels of various categories in over 150 countries. Practically all over the world we are able to offer the best rates and the option of booking even the last remaining hotel rooms.
	Visas - we offer our customers consulting services concerning visas and arrange them.
	Insurance - in order to provide peace of mind and feeling of safety to our travelling customers, we offer extensive range of insurance policies covering individual, business and group travels.
	Online service solutions - aim at enabling our customers to book and purchase majority of travel-related services online.
	Incentives for the best performing employees - just contact us if you wish to reward and motivate your employees, and work out the best solution for unforgettable incentive event.
	Organisation of trainings and conferences - we provide professional and integrated organisation of conferences, congresses and training courses both in Poland and abroad.
	Tourist offer - our sales offices provide wide range of reliable tourist offers worked out by renowned travel agencies.
	Voucher - Lufthansa City Center voucher provides opportunity to make use of our extensive offer.
	Business Lounge – our customers may order entry vouchers to Executive Lounges at the Okęcie airport in Warsaw. Vouchers may be ordered from our offices irrespective of airline flown and booked class of travel.
	Consulting services in the field of travel management - we render assistance in streamlining travel management policy with particular needs, optimizing in this way the company expenditures.
	Consolidated reports - specific EDP MIS tools allow us to offer consolidated MIS reports based on local and international data, and at different levels – in line with particular requirements of your company.
	24-hour hot line - at any place in the world LCC customers may use the special service available for 24 hours a day and 7 days a week.